Privacy Policy

Shop.GrupoDeApollo.com

Effective Date: 08/12/2026

Grupo de Apollo (“Grupo de Apollo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using Shop.GrupoDeApollo.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, create an account, place an order, contact us, or otherwise interact with our services.

By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.

1. Company Information

Company Name: Grupo de Apollo
Website: Shop.GrupoDeApollo.com
Location: Jersey City, NJ 07307
Email: shop@grupodeapollo.com

2. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of information.

A. Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Full name;

  • Billing and shipping address;

  • Email address;

  • Telephone number;

  • Account login information;

  • Order and purchase information;

  • Payment-related information;

  • Customer service communications;

  • Product reviews or feedback; and

  • Other information you choose to provide.

B. Payment Information

When you make a purchase, payment information may be processed by third-party payment processors.

Depending on the payment method used, payment providers may collect information such as credit or debit card details, billing information, or other payment credentials.

We do not intend to store complete payment card information on our own systems when payment processing is handled by a third-party payment provider.

Payment information may be subject to the privacy policies and security practices of the applicable payment processor.

C. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Pages viewed;

  • Referring website;

  • Date and time of visits;

  • General geographic information; and

  • Information about how you interact with the Website.

This information may be collected through cookies, pixels, analytics tools, server logs, and similar technologies.

3. Cookies and Similar Technologies

We may use cookies and similar technologies to help operate, secure, and improve our Website.

Cookies may be used to:

  • Remember shopping cart contents;

  • Maintain account sessions;

  • Remember preferences;

  • Understand Website usage;

  • Analyze traffic and performance;

  • Improve Website functionality; and

  • Support marketing or advertising activities, where applicable.

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of portions of the Website.

4. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

  • Process and fulfill orders;

  • Process payments;

  • Ship purchased products;

  • Provide customer service;

  • Communicate with you about orders and purchases;

  • Create and manage customer accounts;

  • Respond to inquiries and requests;

  • Process returns, exchanges, and refunds;

  • Provide order tracking information;

  • Improve our products, Website, and services;

  • Detect and prevent fraud or unauthorized activity;

  • Maintain Website security;

  • Troubleshoot technical problems;

  • Comply with legal and regulatory obligations;

  • Send marketing communications when permitted and appropriate; and

  • Carry out other purposes disclosed at the time information is collected.

5. Order and Transaction Communications

When you place an order, we may use your email address or telephone number to communicate with you regarding your transaction.

These communications may include:

  • Order confirmations;

  • Payment confirmations;

  • Shipping notifications;

  • Delivery updates;

  • Return or refund communications;

  • Customer service messages; and

  • Other information necessary to complete or support your transaction.

Transactional communications may continue even if you have opted out of promotional marketing communications.

6. Marketing Communications

Where permitted by applicable law, we may send promotional emails, newsletters, special offers, product announcements, or other marketing communications.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the applicable communication.

Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications.

7. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business and provide services to you.

These parties may include:

  • Payment processors;

  • Shipping and delivery providers;

  • E-commerce and website service providers;

  • Hosting providers;

  • Information technology and security providers;

  • Customer service providers;

  • Analytics providers;

  • Marketing and advertising service providers;

  • Professional advisors;

  • Government authorities or law enforcement when legally required; and

  • Other service providers that assist us in operating our business.

We do not sell personal information for monetary consideration as a primary business practice.

However, certain technologies used by websites, such as analytics, advertising, or tracking technologies, may be considered “sharing” or “selling” of personal information under certain state privacy laws. Where applicable, we will provide legally required notices and choices.

8. Business Transfers

If Grupo de Apollo is involved in a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction.

Any such transfer will be handled in accordance with applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure.

Therefore, we cannot guarantee absolute security of your personal information.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business and financial records, providing customer service, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate personal information;

  • Request deletion of certain personal information;

  • Request information about how personal information is collected or used;

  • Opt out of certain marketing communications;

  • Opt out of certain forms of targeted advertising or data sharing, where applicable; and

  • Exercise other rights provided by applicable privacy laws.

To submit a privacy-related request, contact us at:

shop@grupodeapollo.com

We may need to verify your identity before completing certain requests.

We will respond to valid requests within the time required by applicable law.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended by applicable California privacy laws.

Depending on applicable requirements, these rights may include the right to know about certain personal information collected about you, request deletion or correction, and opt out of certain forms of sale or sharing of personal information.

To exercise applicable California privacy rights, contact us at:

shop@grupodeapollo.com

We will process applicable requests in accordance with California law.

13. Children's Privacy

Our Website is not intended to knowingly collect personal information from children under the age of 13.

If you are under 13, please do not provide personal information through the Website without the involvement of a parent or legal guardian.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information as required by applicable law.

14. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, social media platforms, payment services, shipping providers, or other external services.

This Privacy Policy does not apply to third-party websites or services that we do not control.

We encourage you to review the privacy policies of third parties before providing them with personal information.

15. Third-Party Payment Providers

Payments made through the Website may be processed by third-party payment providers.

These providers may collect and process personal and payment information according to their own privacy policies and terms.

Grupo de Apollo is not responsible for the privacy practices of independent third-party payment providers.

16. International Visitors

Our Website may be accessible from locations outside the United States.

If you access the Website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where we or our service providers operate.

Privacy and data protection laws in these locations may differ from those in your country.

17. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to such signals in all circumstances.

18. Changes to This Privacy Policy

Grupo de Apollo may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable laws.

When changes are made, the updated policy will be posted on the Website and the “Effective Date” will be updated.

Your continued use of the Website after an updated Privacy Policy has been posted constitutes acknowledgment of the revised policy, to the extent permitted by applicable law.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Grupo de Apollo
Shop.GrupoDeApollo.com
Jersey City, NJ 07307
Email: shop@grupodeapollo.com

We are committed to respecting your privacy and protecting the information entrusted to us.